Refund policy

Return & Refund Policy

Last updated: May 20, 2026

1. Overview We want you to be completely satisfied with your purchase. If something isn't right, we're here to help.

2. Return Eligibility We accept returns within 30 days of the delivery date, provided the item is:

  • Unused and in its original condition
  • In the original packaging
  • Accompanied by proof of purchase (order confirmation or receipt)

Items that are damaged due to misuse, or missing original packaging, may not be eligible for a return.

3. Non-Returnable Items The following items cannot be returned:

  • Items marked as final sale
  • Gift cards
  • Items showing signs of use or wear

4. How to Initiate a Return To start a return, please contact us at [your email] with your order number and reason for return. We will respond within 1–2 business days with instructions.

Please do not send items back without first contacting us.

5. Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Please note that original shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

6. Exchanges We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us at [your email]within 7 days of delivery with a photo of the damage.

7. Damaged or Incorrect Items If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can make it right at no additional cost to you.

8. Return Shipping Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

9. Late or Missing Refunds If you haven't received your refund after 7 business days, please:

  • Check your bank account again
  • Contact your credit card company — it may take time before the refund is officially posted
  • If you've done both and still have no refund, contact us at [tmauney47@gmail.com]

10. Contact Us For any return or refund questions, reach out to us at [tmauney47@gmail.com]